CALIFORNIA PRIVACY POLICY
Last Revised on: 05/017/2020
This Privacy Policy for California Residents (“California Privacy Policy”) supplements the information contained in Rooter Hero Plumbing’s primary privacy policy. Rooter Hero Plumbing (“we,” “us,” or “our”) has adopted this California Privacy Policy in accordance with the notice requirements under the California Consumer Privacy Act of 2018, as amended (“CCPA”), and any terms defined in the CCPA have the same meaning when used in this California Privacy Policy.
This California Privacy Policy is parallel in scope to our privacy policy.
DEFINITIONS SPECIFIC TO THIS POLICY
The CCPA includes definitions for terms specific to this California Privacy Policy that do not apply to Rooter Hero Plumbing’s privacy policy, including the following terms:
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include publicly available information obtained from government records; deidentified or aggregated consumer information that cannot be reconstructed to identify you; any information covered under the Gramm-Leach-Bliley Act or the California Financial Information Privacy Act, activities covered by the Fair Credit Reporting Act, or protected health information as defined under the Health Insurance Portability and Accountability Act.
“Sale” or “sell” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration.
“Service Provider” means a sole proprietorship, partnership, limited liability company, corporation, association, or other legal entity that is organized or operated for the profit or financial benefit of its shareholders or other owners, that processes information on behalf of a business and to which the business discloses a consumer’s Personal Information for a business purpose pursuant to a written contract.
“Third Party” means a person or entity who is not a business that collects Personal Information from consumers, as defined in the CCPA, and to whom the business discloses a consumer’s Personal Information for a business purpose pursuant to a written contract.
THE PERSONAL INFORMATION WE COLLECT AND DISCLOSE
The chart below shows the categories of Personal Information we may collect; examples of the type of Personal Information in each category; all types of sources from which each category of Personal Information is collected; the business purpose(s) for which that category of Personal Information is collected; and all types of third parties with whom that category of Personal Information is shared. As this chart shows, we disclose certain Personal Information to third parties for a business purpose. We also sell certain Personal Information to third parties. We do not sell the personal information of minors under 16 years old without affirmative authorization. This information covers the past 12 months.
Categories of Personal Information |
Examples: |
Types of Sources from which this Category of Personal Information Is Collected |
Business Purpose(s) for Collection |
Types of Third Parties with Whom this Category of Personal Information Is Sold and/or Disclosed |
Unique identifiers |
Name, signature, address, telephone email, account name, SSN, DL number, passport number, online identifier, IP address |
Website lead forms and point-of-sale (POS) systems |
To provide the requested information, products or services Business intelligence and analysis Customer relationship management (CRM) and marketing communications Feedback collection |
Digital advertising, social media partners, and data append CRM Call centers |
Government ID number |
Social security number, passport number, driver’s license or state identification card number |
Not collected |
N/A |
N/A |
Physical description |
Physical characteristics or description |
Not collected |
N/A |
N/A |
Financial information |
Bank account number, credit card number, debit card number, or any other financial information |
Not collected |
N/A |
Rooter Hero Plumbing does not supply financial information to call centers, but its franchisees may provide it via granted access rights to their POS |
Health/medical information |
Medical information, or health insurance information |
Not collected |
N/A |
N/A |
Insurance information |
Insurance policy number, health insurance information |
Point-of-sale system |
Business intelligence and analysis |
N/A |
Protected class data |
Characteristics of protected classifications under California or federal law, including: race, ancestry, national origin, age (40 years or older), marital status, sex, sexual orientation, medical condition, disability, genetics, and veteran or military status |
3rd party data append partner |
Business intelligence and analysis |
N/A |
Purchase history |
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies |
Point-of-sale system |
Business intelligence and analysis |
CRM Rooter Hero Plumbing does not supply financial information to call centers, but its franchisees may provide it via granted access rights to their POS |
Biometric data |
Imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, faceprint, voiceprint, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data |
Not collected |
N/A |
N/A |
Internet activity |
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement |
Website analytics and data solutions. |
Business intelligence and analysis |
Digital advertising partners |
Geolocation data |
Geolocation data |
Website Point-of-sale system |
To provide relevant location-based service options Business intelligence and analysis |
Rooter Hero Plumbing does not supply financial information to call centers, but its franchisees may provide it via granted access rights to their POS |
Audio, visual, olfactory information |
Audio, electronic, visual, thermal, olfactory, or similar information |
Not collected |
N/A |
N/A |
Employment information |
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