Customer Reviews

Rooter Hero has 1000s of happy customer reviews. Click on Google icon to read the reviews right on google.com.

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Stuart Maxey
Sacramento, CA
google

Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. We were lucky to have him arrive within 20 minutes and get the water back on for all the residents.… Continue reading Stuart Maxey

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Jennifer Meiners
Oxnard, CA
google

The technicians who helped out with this job were very professional, courteous, & helpful. They were thorough in answering my questions. I was also very appreciative that they wore masks while they were in my home. I am satisfied with the service they provided.

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Melissa Wheeler
Citrus Heights, CA
google

We called Rooter Hero when our kitchen sink pipes backed up, and we’re so glad we did! They arrived within an hour of my call for help. Israel was awesome and quickly assessed what was needed to fix our issue. He gave us a fair price quote and included a senior discount for my dad.… Continue reading Melissa Wheeler

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Rachelle Arthur
San Diego, CA
google

Highly recommend Jeremy and Mike!! They have handled a problem for us that has vexed for years. Should have called these guys way sooner. Same day service and extremely professional, courteous, and knowledgeable. Wish I could give more then 5 stars.

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Mary Henson
San Jose, CA
google

A little more than another competitor. However you get what you pay for in this case. Nick spent ample time explaining my water heater and answering many questions. He included a six-year warranty and great service plan for my water heater. Rooter Hero makes life easier.

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Richard Pettijohn
Los Angeles, CA
google

They made an attempt to unclog the toilet except it took removing it to complete the job. We didn’t have the money so we did it ourselves. Manuel was very professional and I would recommend rooter hero to anyone.

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Tiffany Mello
Santa Clarita, CA
google

Manuel to the rescue !! Had a plumbing emergency. The Technician Manuel was on time, honest and super helpful. He saved the day and we were able to turn our water back on. Thank you very much!

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Rachelle Arthur
Lakewood, CA
google

Highly recommend Jeremy and Mike!! They have handled a problem for us that has vexed for years. Should have called these guys way sooner. Same day service and extremely professional, courteous, and knowledgeable. Wish I could give more then 5 stars.

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Ryan Brunn
Phoenix, AZ
google

Great work done by the team at Rooter Hero! They were fairly priced, gave sound advice that was empathetic to my financial expectations, and performed superior work. The technicians were extremely professional; no messes left! I would absolutely recommend them and will be using them for any future plumbing needs!

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Barry Katz
Anaheim, CA
google

We’ve been having drain issues for months and have used a couple companies. Haven’t gotten the issue resolved because we felt nickled and dimed. Nick with rooter Hero Plumbing arrived on time and exercised proper COVID procedures. He was able to give us a flat rate that was fair to get the job done. We… Continue reading Barry Katz

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Leanne Morano
Santa Ana, CA
google

Today, Rooter Hero provided prompt customer service and response time. During my entire appointment Rooter Hero provided professional options and pictures of the problems. I greatly appreciated their professionalism.

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Susan
Mesa, AZ
google

I had a clogged kitchen sink and Cesar came out, honored my online coupon was very professional and made certain he had cleared the clog & cleaned up after himself. I was Very satisfied with this company & would recommend to anyone needing a plumber.

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Erin Rundle
Tempe, AZ
google

I contacted Rooter Hero on Monday and they were able to come out Tuesday morning to fix my broken toilet handle. They didn’t give me an estimate over the phone but they provide a free estimate in person so I was okay with them coming out to check out the issue. Their price ended up… Continue reading Erin Rundle

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Josh Geyer
Irvine, CA
google

We contacted Rooter Hero to fix a backed up bathroom drain and they arrived within an hour to help us. Mike was able to quickly get the clog cleared out and charged us a fair price. He walked me through the whole process before starting, which was nice. He even let my son watch him… Continue reading Josh Geyer

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Reiner Klement
San Diego, CA
google

Great service. Selected Rooter Hero Plumbing based on availability and rating. Scheduling was easy and team tried hard to accommodate same day service. Technician showed up in time scheduled and discussed required work up front. Work was done in a clean and efficient way. Overall team didn’t spent more then 1h on the premise. Team… Continue reading Reiner Klement

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Paul Tracy
San Jose, CA
google

Rooter Hero did an excellent job for us replacing our drainage pipes underneath our house. They were very respectful and professional during the entire job. Carlos was great? He kept me informed of the progress and work that was being done and respected the special needs that we required as a household of senior folks!… Continue reading Paul Tracy

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Holly Ottiger
Anaheim, CA
google

A friend suggested I call Rooter Hero for a backed up kitchen sink. I called about 2 pm. A plumber arrived at 3:15 pm. Gustavo, the plumber, explained the sink plumbing had been improperly installed and would continue to cause problems. A previous plumber only cleared it. Gustavo re-plumbed for a reasonable fee. He is… Continue reading Holly Ottiger

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Connie Baker
Sacramento, CA
google

Kyle was very professional and walked me thru what needed to be done and gave me the quote before he started working. He left everything clean and I was informed to not mop for at least 24 hours so the caulking could set. Good to know! I was very happy with his professionalism and I… Continue reading Connie Baker

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Jeremy Smelser
Phoenix, AZ
google

I called Rooter Hero for an emergency repair after waiting and getting pushed down the list by another company all morning. Rooter sent out Gabriel Gonzalez who came out sooner than quoted and went to work right away. They reviewed the work and gave a few quotes based on my budget and level of repair… Continue reading Jeremy Smelser

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Lori Jones
Los Angeles, CA
google

Very happy with entire experience! George Delgado was our technician… he was so helpful and did such great work! Very nice and professional. We appreciate everything he did for us. He was very patient and answered all questions in an easy to understand manner. When we had another issue the next day, we called him… Continue reading Lori Jones

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Mary Henson
San Jose, CA
google

A little more than another competitor. However you get what you pay for in this case. Nick spent ample time explaining my water heater and answering many questions. He included a six-year …

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Rachelle Arthur
San Diego, CA
google

Highly recommend Jeremy and Mike!! They have handled a problem for us that has vexed for years. Should have called these guys way sooner. Same day service and extremely professional, courteous, …

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Melissa Wheeler
Citrus Heights, CA
google

We called Rooter Hero when our kitchen sink pipes backed up, and we’re so glad we did! They arrived within an hour of my call for help. Israel was awesome and quickly assessed what was …

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Jennifer Meiners
Oxnard, CA
google

The technicians who helped out with this job were very professional, courteous, & helpful. They were thorough in answering my questions. I was also very appreciative that they wore masks …

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Stuart Maxey
Sacramento, CA
google

Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony …