FAQ

Where Are You Located?

We have different locations in California and Arizona. Please check our View Location page to find the areas we offer services.

Do You Have any Current Specials?

To help our customers, we do offer special coupons from time to time. Please check our coupon pages.

Are You Available 24/7?

Our Rooter Hero plumbers are available 24-Hours to provide emergency services when our customers need us.

Who is Rooter Hero Founder?

A: John Akhoian 

Do You Offer Installations? 

Yes, we offer a variety of installations for plumbing-related appliances such as water heaters, faucets, sinks, toilets, garbage disposals, and more. Feel free to speak with our staff if you have questions about a specific installation service. 

Will I Get Any Hidden Charges? 

You will never see a hidden charge on your bills. After assessing the situation, our plumbers will work to provide an accurate quote for your service and will finalize the cost before we begin. While the unexpected may arise from time to time during a repair, installation, or maintenance service, we will never perform a job without first discussing every detail with our clients. 

I Found a Massive Water Leak. What Should I do? 

If you've found a water leak, you should first turn off the water at the source. Once the water is turned off, you'll need to assess the damage. If the leak is minor, you may be able to repair it yourself. However, if the leak is substantial or is located in a difficult-to-reach place, you'll need to call a professional plumber. Plumbers have the tools and training necessary to quickly and efficiently repair all types of leaks. In addition, they can help you identify the cause of the leak and take steps to prevent it from happening again. 

Should I Get a Water Heater Replacement or a Repair Service? 

Whether you're dealing with a broken water heater or one that's inefficient, you may be wondering if it's time for a replacement or if a repair service is all that's needed. There are a few things to consider when making this decision. First, how old is your water heater? If it's more than ten years old, it's likely time for a replacement. Second, what type of problem are you dealing with? If it's a minor issue like a broken valve, a repair should take care of it. However, replacement is probably the best option if the tank is leaking or the heating element is damaged. Also, if the repair cost is close to the cost of a new unit, replacement is probably your best bet. 

Why Does My Water Smell Bad? 

There could be a few reasons why your water smells bad. It could be due to a mineral buildup in your pipes, or it could be that there's something wrong with your water treatment system. If you're unsure what's causing the bad smell, it's best to get help from a plumber. They'llThey'll be able to troubleshoot the problem and recommend the best course of action for fixing it. 

My Pipes Make Crazy Noises. Can You Fix It? 

Yes, a licensed plumber can fix your noisy pipes. Your water pressure might be too high. Or, you could have loose connections or even corrosion problems. A professional plumber will be able to diagnose the issue and make the necessary repairs.

How Do I Know If My Home Has Any Hidden Leaks? 

If you're wondering whether your home has hidden leaks, there are a few telltale signs to look for. One is an unexpectedly high water bill. If your bill has suddenly gone up and you can't explain why it could be that you have a leak somewhere. Another sign is water stains on your ceilings or walls – these could be from a hidden leak in your system. If you suspect that you have a leak, the best thing to do is to call a professional plumber. They can use specialized equipment to pinpoint the source of the leak and repair it for you, preventing further damage to your home.

Do You Offer Trenchless Pipe Repair Services? If So, What Are the Benefits?

We sure do! The benefits of this type of repair include: 

• No need to dig trenches, which can save time and money
• Less heavy equipment is required, which means less impact on your property
• It can be done in low-access areas without disturbing the surrounding area
• Lining can extend the life of the pipe by 50 years or more. 

So if you're experiencing pipe damage, talk to your plumber about whether trenchless pipe repair is right for you.

What Is Causing My Recurring Clogs and Wastewater Backups? 

Clogs and wastewater backups can be caused by a number of things, such as grease buildup, tree roots, and foreign objects. Clogs are often caused by grease buildup. This is because fat and grease tend to congeal together, forming a sticky substance that can easily clog your pipes. Tree roots can also be a problem, as they can grow into your pipes and create blockages. And foreign objects such as baby wipes can also block the flow of water. A drain cleaning or hydro-jetting service can take care of normal blockages, while pipe repairs and replacements may be needed for damaged wastewater lines. 

Do You Need Professional Plumbing Services? 

If you're looking for a reputable plumbing company that will put your needs at the top of their priority list, then call Rooter Hero Plumbing. Our technicians offer a wide range of premium services for California and Arizona area homeowners and businesses. Contact our team for more information or to schedule a convenient appointment.